Automate SmarterSave Big.

• Predictable operating costs and fewer hiring needs.
• Faster issue detection and less downtime.
• Standardized processes and clear service expectations.
• Experienced engineers who got your back.
• Smooth onboardings and less overhead
• Easy to scale support during growth or staff changes.

Match plans to each client’s size and needs: simple monitoring for low-risk clients, full management for standard clients, and extra security for sensitive or regulated customers. If you prefer, we’ll review your client list and recommend the best fit.

Request a portfolio review

We remind you before it ends and explain renewal options. If you don’t renew, services stop at the end date and we hand over all documentation and access details to ensure a smooth transition. Short extensions and phased offboarding are available.

Renewal options

Yes. We offer a short pilot to show how we onboard devices, monitor systems, and deliver reports. The pilot covers a small number of devices for a set period so you can evaluate our service.

Start a pilot

Absolutely. You can move between plans anytime.

Update plan

Yes. We offer add-on services for common needs. We’ll quote and deliver only the services you want.

View add-on services

Yes, with the notice period in your agreement. We follow a structured offboarding: final reports, configuration exports, and a knowledge transfer to keep clients running smoothly. We also support temporary suspension or a shift to monitoring-only if needed.

Cancel or pause

We use least-privilege access, secure credentials storage, multi-factor authentication, and encrypted communications. We document access and provide full logs so you always know who did what.

Security practices

You retain ownership of all documentation, runbooks, and configuration exports we produce for your clients. We provide these at any time, including during offboarding.

Documentation policy

We help prepare documentation, evidence, and reports required for common standards (for example: ISO, SOC, HIPAA where applicable). We can support audit requests and provide detailed logs and process descriptions.

Compliance support

We provide transparent, itemized quotes for custom work and one-off projects. You’ll see scope, timelines, and cost up front before any work begins.

Request a quote

Yes. We will train and help your engineers and helpdesk staff, with documentation and recorded sessions when requested.

Schedule training

Typical onboarding for a small client ranges from a few days to a couple of weeks depending on device count and complexity. We provide a clear onboarding timeline and milestones before we begin.

Get an onboarding estimate

Yes. We can work with your current monitoring, backup, and ticketing tools or recommend and manage new ones. We respect existing vendor agreements and integrate where possible.

Tool integrations

We provide regular reports with SLA's, ticket metrics, patch status, backup verification, and security posture. We agree on key metrics up front and review them regularly to show value.

Sample report